FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

PRODUCT QUESTIONS

What certificate do you have?

Our product already passed LFGB, FDA, and our factory passed BSCI, ISO13485,ISO14000, Adidas audit and so on.

Is tritan material safty?

Tritan material is a new kind of plastic which produced by USA Eastman company. It’s food grade material and already passed FDA.

What kind of liquids can fill in the bottle?

Only fill the bottle with liquids that are suitable for consumption, and don’t fill the bottle with liquids that are fermenting, carbonated drinks, alcohol or caustic liquids.

Is this bottle dishwasher safe?

The clear bottle is dishwasher safe but the frosted bottle can’t use in dishwasher.

Can I put hot drinks in the plastic water bottle?

Yes, both hot drinks and cold drinks are ok to put in the plastic water bottle. The temperature the bottle can use is -10~96℃.

ORDER QUESTIONS

Do you have a minimum order quantity?

Yes, MOQ for our brand standard product is 24pcs per color per model.

And for clients’ brand, MOQ is 1000pcs per color per model.

Can I get sample?

Yes, we can provide free sample with our brand. You just need to pay shipping cost.

How can I get quotation?

Our prices are subject to change depending on supply and other market factors.

Please contact us to get more details.

How long will it take for mass production?

Our leading time is 30-35days after confirm design.

Need more help? Contact us here.